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Justis complaints procedure
If you are not satisfied with Justis, for example because you have been given incorrect information or feel that a Justis employee has not treated you properly, you may lodge a complaint.Service guarantee
Customers of Justis can expect excellent service. Our service guarantee tells you what you can count on. If we violate this agreement, please feel free to speak to us about it. This will allow us to find a solution and improve our service further.Help
This page contains information about how to use this website.Postal and visiting address
Justis has one visiting address and uses several postal addresses.Directions
Visiting address Turfmarkt 147 2511 DP The Hague By public transport The Ministry is a three-minute walk away from The Hague Central Station. Leave the station at platform 1 and follow the covered pedestrian route towards the city centre (Centrum)...Where can I apply for a certificate of conduct when I’m not registered in the Municipal Personal Record Database (BRP)?
If you are not registered in the BRP, you should apply directly to Justis for your certificate. Only when you’re not registered in a Dutch municipality, you can submit your application directly to the COVOG department. In that case, you will have to...